Privacy Policy
Simplicity Auto Body respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect information submitted through our website, simplicityautobody.ca.
Information We Collect
When you use our contact form, we may collect information such as your name, phone number, email address, vehicle details, insurance information if provided, photos, and any message or service request you choose to submit.
We only collect the information needed to respond to your inquiry, provide a quote or estimate, schedule service, or communicate with you about auto body repairs, collision repair, paint, refinishing, insurance-related repairs, or related services.
How We Use Your Information
We may use the information you provide to:
- respond to your questions or service requests;
- provide estimates or appointment information;
- follow up about requested services;
- communicate about repairs, insurance claims, or vehicle-related services;
- keep basic records related to customer inquiries and completed work;
- improve our website, communication, and customer service.
We do not sell, rent, or trade your personal information.
Sharing of Information
Your information may be shared only when necessary to provide service, operate our business, or meet legal requirements.
This may include trusted service providers who help us with website hosting, email, business administration, estimating, scheduling, insurance-related communication, or related support. These providers are expected to protect your information and use it only for the purpose of providing those services.
We may also disclose information if required by law.
Website and Analytics Information
Like many websites, simplicityautobody.ca may collect basic technical information such as IP address, browser type, device type, pages visited, and general website usage data.
This information helps us understand how visitors use the website and improve the site’s performance and user experience. It is not used to personally identify you unless required for security or legal reasons.
Cookies
Our website may use cookies or similar technologies to improve website functionality and understand general visitor activity.
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.
Consent
By submitting information through our website contact form, you consent to Simplicity Auto Body collecting and using that information for the purpose of responding to your inquiry and providing requested services.
You may withdraw your consent at any time, subject to legal or business record-keeping requirements, by contacting us directly.
Protecting Your Information
We take reasonable steps to protect personal information from unauthorized access, use, disclosure, loss, or misuse.
However, no method of online transmission or electronic storage is completely secure. Please do not submit highly sensitive information through the website contact form unless it is necessary for your service request.
Retention of Information
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, providing service, maintaining business records, and meeting legal or accounting requirements.
Accessing or Correcting Your Information
You may contact us to ask what personal information we have about you, request a correction, or ask that your information be deleted where appropriate.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Simplicity Auto Body
Sarnia, Ontario
Website: simplicityautobody.ca
This Privacy Policy may be updated from time to time. Any updates will be posted on this page.
Last updated: July 2026